Privacy Policy

Effective Date: 02/06/2023

This Privacy Policy describes how Hobson Kayaks Ltd. ("we," "us," or "our") collects, uses, and shares personal information when you visit our website or use our services. We are committed to protecting the privacy and security of your personal information and complying with applicable data protection laws, including the General Data Protection Regulation (GDPR).

1. Information We Collect

1.1 Personal Information

We may collect personal information directly from you or from other sources in connection with the provision of our services. The types of personal information we may collect include:

- Contact information (e.g., name, email address, phone number)

- Billing and payment details (e.g., credit card information)

- Demographic information (e.g., age, gender)

- Information you provide when communicating with us (e.g., through customer support or feedback forms)

1.2 Usage and Technical Information

When you visit our website or use our services, we may automatically collect certain information about your device, browsing actions, and patterns. This may include:

- IP address

- Browser type and version

- Operating system

- Referral source

- Pages you viewed or searched for

- Time and date of your visit

- Time spent on each page

- Clickstream data

We collect this information using cookies and similar tracking technologies. You can manage your cookie preferences by adjusting your browser settings. Please refer to our Cookie Policy for more information.

2. How We Use Your Information

We may use the personal information we collect for the following purposes:

- To provide and improve our services

- To process and fulfill your orders

- To communicate with you and respond to your inquiries

- To personalize your experience on our website

- To send you marketing communications (with your consent)

- To comply with legal obligations

- To protect our rights and interests

3. Legal Basis for Processing

We process your personal information based on the following legal grounds:

- Performance of a contract: We process personal information to fulfill our contractual obligations and provide you with the requested services.

- Legitimate interests: We may process personal information based on our legitimate interests, such as improving our services and protecting our business.

- Consent: For certain activities, we may rely on your consent as a legal basis for processing personal information. You have the right to withdraw your consent at any time.

4. Sharing Your Information

We may share your personal information with third parties in the following circumstances:

- Service Providers: We may engage trusted third-party service providers to perform functions and provide services to us. These providers may have access to personal information but are bound by confidentiality obligations.

- Legal Requirements: We may disclose personal information if required to do so by law or in response to valid legal requests.

- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, personal information may be transferred as part of the transaction.

5. Data Transfers

Your personal information may be transferred and stored in countries outside of the European Economic Area (EEA). We will take appropriate measures to ensure that such transfers comply with applicable data protection laws and that your personal information remains protected.

6. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

7. Your Rights

Subject to applicable law, you have certain rights regarding